What to do when the audience gets difficult?

Even if you are the best presenter in the world, you still cannot please everybody. And for those of you who are still in the process of honing your speaking and presentation abilities, what do you do when your audience gets difficult by asking you challenging questions? What if the questions attack you as a speaker? What do you do? It may not happen while you’re on stage. Perhaps, you get confronted after your talk, or during a small group discussion or a meeting. How do you remain professional?

The Eloquent Woman discusses these points on her blog but let me share with you the basic points:

  1. Make sure you heard correctly.
  2. Ask questions instead of retorting.
  3. Depersonalize.
  4. Listen, listen and listen again.
  5. Call a truce.

It always pays to be professional and graceful. For more details about this, please head to:

From the vault: Stay civil, but disagree with your audience

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About presenternews
I write about presentation skills and provide news from the presentation skills blogosphere.

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